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Policies

We want you to have a great experience during your visit.  Here are a few things to know and expect.

COVID precautions:

PLEASE RESCHEDULE OR CANCEL YOUR APPOINTMENT IF YOU HAVE ANY SYMPTOMS OF ILLNESS

*All of our massage therapists are up-to-date with covid-19 vaccinations (fully vaccinated and boosted as eligible) and have received a flu shot this season. 

*We are addressing the ventilation of the treatment room by continuously running an air purifier with a HEPA 13 (medical grade) filter and opening a window when able.

*We are wearing masks for the entirety of your visit and session. We expect clients to do the same and wear a mask, even during the massage session.

*We are spacing clients a minimum of 45 minutes apart and frequently cleaning and sanitizing touch points.

  • Arrive 10 minutes before your first appointment.  This gives you plenty of time to find us, settle in, and use the restroom before your session if necessary.

  • Payment is accepted at the end of your service by cash, check, major credit card, or Venmo. 

  • Tips are never expected, but always appreciated.  You are able to add gratuity to your credit card.

  • Cancellation policy: Changes to your appointment time must be made at least 24 hours in advance.  Failure to provide at least 24 hours notice will result in a cancellation fee equal to your scheduled appointment rate. ***For the safety of our community we have waived the cancellation fee if you reschedule or cancel due to illness or covid exposure.***

  • Massage is not intended to provide diagnosis or treatment of illness, disease, or injury.  At times you may be referred to another healthcare provider.  It is your responsibility to provide accurate information on your health intake form and to inform your therapist of any updates to your health status.

  • All verbal and written information provided will be kept strictly confidential, except when required by law.

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